ASAT

Mobile app for Antalya's water and wastewater authority (ASAT) — bills, consumption, outage notices and service requests for hundreds of thousands of subscribers.

A utility app is used rarely but urgently. Finding a bill, reporting a leak or checking an outage has to work first try, for every age group.

I designed a task-led home screen — pay, report, track — with generous type and touch targets, and mapped every service request flow to a clear status timeline.

A citizen-facing utility app where the three most common tasks are one tap from launch.